Shipping policy
Shipping Policy
Thank you for shopping with OWR. We are committed to delivering your orders safely and on time. Please read our shipping policy below.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
During high-volume sales or promotions, processing times may be slightly extended.
Shipping & Delivery Time
Once your order has been dispatched, the estimated delivery time is:
• Standard Delivery: 3–7 business days
• Remote / Non-serviceable Areas: 7–10 business days
Delivery timelines may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) are calculated and displayed at checkout before payment.
We may offer free shipping on select orders, promotions, or minimum cart values.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or WhatsApp.
Tracking details may take up to 24 hours to become active.
Address Accuracy
Please ensure that your shipping address and contact details are complete and accurate.
OWR is not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
Delayed or Lost Shipments
If your order has not arrived within the expected timeframe, please contact us at:
Instagram: @owr.life
We will assist you by coordinating with our courier partners.
Policy Updates
OWR reserves the right to modify this shipping policy at any time without prior notice.