Privacy policy

Privacy Policy for OWR

Last Updated: 12-02-2026

OWR (“we”, “our”, or “us”) operates the website www.owr.life.
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our products.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information necessary to operate our fashion business, fulfill orders, and improve customer experience.

Personal Information
When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Phone number (used for order updates via WhatsApp/SMS)

  • Email address

Payment Information
We do not store your card or banking details. All payments are processed securely through RBI-compliant third-party payment gateways. We currently use Cashfree.

Technical & Usage Data
When you browse our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and browsing behavior

2. How We Use Your Information

We use your information for the following purposes:

Order Fulfillment
To process, ship, and deliver your fashion orders, including sharing required details with courier partners.

Communication
To send order confirmations, shipping updates, invoices, and service-related messages via Email, WhatsApp, or SMS.

Customer Support
To assist with size issues, returns, exchanges, refunds, or general product inquiries.

Marketing & Promotions
By using our services, you may receive promotional emails, WhatsApp messages, or SMS related to:

  • New collections

  • Exclusive offers

  • Cart reminders

You can opt out of promotional communications at any time by using the “unsubscribe” option or replying STOP.

Refunds
To process refunds to your original payment method or bank account when applicable.

3. Sharing of Information

We do not sell or rent your personal information.

We only share your data with trusted third parties necessary to operate our business, including:

Logistics Partners
Courier companies such as Delhivery, Blue Dart, XpressBees, or similar services for order delivery.

Payment Processors
Razorpay, Cashfree, and PayU for secure transaction processing.

Legal & Regulatory Authorities
If required by law, we may disclose information to comply with legal obligations, court orders, or to prevent fraud.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality and marketing effectiveness.

Cookies
Cookies help us remember user preferences and enable features like the shopping cart. Disabling cookies may affect website performance.

Analytics & Advertising Tools
We use third-party tools such as Google Analytics and Meta (Facebook) Pixel to:

  • Understand visitor behavior

  • Measure ad performance

  • Show relevant ads on platforms like Facebook and Instagram

5. Data Security

We use appropriate technical and organizational measures to protect your personal data.
Our website uses SSL encryption to ensure secure data transmission.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under applicable Indian data protection laws, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction or updates to inaccurate information

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

For any privacy-related questions or requests, please contact:

Email: cloudmajime@gmail.com
Legal Business Name: Majime Technologies
Brand Name: OWR
Website: https://www.owr.life